Resources – Shirley’s Articles For Reprint
The World’s Most Irritating Phrases
Article reproduced with permission from The Plain English Campaign
At the end of the day… we’re fed up with clichés!
So says The Plain English Campaign.
Plain English supporters around the world have voted “At the end of the day” as the most irritating phrase in the language.
Second place in the vote was shared by “At this moment in time” and the constant use of “like” as if it were a form of punctuation. “With all due respect” came fourth.
The Plain English Campaign (an independent pressure group launched on 26 July 1979) surveyed its 5000 supporters in more than 70 countries as part of the build-up to its 25th anniversary.
Spokesman John Lister said over-used phrases were a barrier to communication. “When readers or listeners come across these tired expressions, they start tuning out and completely miss the message – assuming there is one! Using these terms in daily business is about professional as wearing a novelty tie or having a wacky ringtone on your phone.
The following terms also received multiple nominations in the survey to find the most irritating phrases:
- address the issue
- around (in place of “about”)
- ballpark figure
- basis (“on a weekly basis” in place of “weekly” and so on)
- bear with me
- between a rock and a hard place
- blue sky (thinking)
- boggles the mind
- bottom line
- crack troops
- diamond geezer
- epicentre (used incorrectly)
- glass half full (or half empty)
- going forward
- I hear what you’re saying..
- in terms of…
- it’s not rocket science
- move the goal-posts
- pushing the envelope
- singing from the same hymn sheet
- the fact of the matter is
- thinking outside the box
- to be honest/to be honest with you/to be perfectly honest
- touch base
- up to (in place of “about”)
- value-added (in general use)
In the weekly e-newsletter from The Plain English Campaign, they reported:
The widespread coverage of the survey (including an appearance on the front page of The Times and national television pieces on BBC1, BBC News 24 and Sky News) suggests we have struck a nerve, opened a can of worms, heard what people are saying, scored a home run, and any other cliché you wish to use!
John Lister took part in interviews for radio stations in Ireland, Canada, the United States, South Africa, Australia and New Zealand. Given the subject, it’s probably not surprising that only one presenter ended an interview with the phrase we hear so often in these situations: “more power to your elbow”.
We received so many suggestions since publishing the list that we are thinking of holding a similar survey each year to see which of today’s fresh buzzwords have become tomorrow’s tired clichés.
We also received several emails that simply read “Get a life.” We’re not sure if these were intended to be general comments about us or nominations for clichés!
All articles are copyright © Shirley Taylor. All rights reserved. This information may not be distributed, sold, publicly presented, or used in any other manner, except as described here.
Permission to reprint all or part of any article in your magazine, e-zine, website, blog or organisation newsletter is granted, as long as:
- The entire credit line below is included*.
- The website link to www.shirleytaylor.com is clickable (live)**.
- You send a copy, PDF, or link of the work in which the article is used when published.
This credit line must be reprinted in its entirety to use any articles by Shirley Taylor:
* Credit line:
© 2013 Shirley Taylor.
Shirley Taylor is a recognised leading authority on business writing and communication skills. For almost 30 years she has presented keynotes and training programmes that help people and organisations boost communication skills and develop great relationships both orally and in writing. Shirley is bestselling author of 12 books, including Model Business Letters, Emails and Other Business Documents, which has sold half a million copies worldwide and has been translated into many languages. If you would like Shirley to speak at your next event, visit www.shirleytaylor.com.
** The above website link to www.shirleytaylor.com must be clickable to receive permission to reprint the article.