Using Positive Words To Get Positive Results2018-06-13T18:20:26+00:00

Resources – Shirley’s Articles For Reprint

Using Positive Words To Get Positive Results

Presenting yourself as an optimist is a well-proven strategy of success.
This works in writing too.


Using positive words and positive phrases will enhance the tone and improve the effectiveness of your writing.

Into Practice

Check out how the positive tone improves these sentences:

Negative: If you do not return your form before 2 August, it will be too late for you to attend the conference.
Positive: Please return your form before 2 August to register for this conference.


Negative: We will not be able to supply you with the books unless your full delivery address is provided.
Positive: Please let us have your address so we can deliver the books.


Negative: Our shop closes at 10pm every day and all day on Sunday.
Positive: Our shop opens from 10am to 10pm from Monday to Saturday.


Negative: Purchases over $1,000 cannot be approved by anyone else except the Sales Manager.
Positive: The Sales Manager must approve purchases over $1,000.


Negative: This model is very popular, but it only does 35 miles per gallon.
Positive: This model is very popular, and it does 35 miles per gallon.


All articles are copyright © Shirley Taylor. All rights reserved. This information may not be distributed, sold, publicly presented, or used in any other manner, except as described here.

Permission to reprint all or part of any article in your magazine, e-zine, website, blog or organisation newsletter is granted, as long as:

  1. The entire credit line below is included*.
  2. The website link to is clickable (live)**.
  3. You send a copy, PDF, or link of the work in which the article is used when published.

This credit line must be reprinted in its entirety to use any articles by Shirley Taylor:

* Credit line:
© 2013 Shirley Taylor.
Shirley Taylor is a recognised leading authority on business writing and communication skills. For almost 30 years she has presented keynotes and training programmes that help people and organisations boost communication skills and develop great relationships both orally and in writing. Shirley is bestselling author of 12 books, including Model Business Letters, Emails and Other Business Documents, which has sold half a million copies worldwide and has been translated into many languages. If you would like Shirley to speak at your next event, visit

** The above website link to must be clickable to receive permission to reprint the article.