Listening skills Archives - Page 2 of 2

Why Customers Get Angry Even When You're Polite – and How to Avoid it

STTS Training Pte Ltd2014-03-27T00:30:08+08:00March 27th, 2014|A-Z of Business Writing Bloopers, ASSAP, Business writing, Communication skills, Creativity, E-mail etiquette, Listening skills, Negotiation skills, People skills, Personal effectiveness, Presentation skills, Professional image, Self improvement, Self Leadership, STTS, Teamwork|

by Marianna Pascal Marianna conducts regular public workshops with STTS Training. Find out more at http://www.sttstraining.com/calendar.html I recently had an ...

Self-leadership in Action

STTS Training Pte Ltd2014-03-24T17:20:53+08:00March 25th, 2014|ASSAP, Communication skills, Creativity, Listening skills, Negotiation skills, People skills, Personal effectiveness, Professional image, Self improvement, Self Leadership, STTS, Teamwork|

Thanks to Andrew Bryant, CSP for this week’s guest blog post. Andrew is speaking at ASSAP 2014, the Asian Summit ...

How to Win People Over

STTS Training Pte Ltd2014-02-06T02:22:09+08:00February 6th, 2014|Listening skills, Negotiation skills, People skills, Personal effectiveness, Professional image|

Most of us are around people in our workplace five days a week for eight hours a day. That’s a ...

Making Assumptions

STTS Training Pte Ltd2013-02-07T09:52:23+08:00February 7th, 2013|Communication skills, Listening skills, People skills|

Have you ever made an assumption? Perhaps you didn’t give someone chance to finish what they were saying? Maybe you ...

Active Listening Skills

STTS Training Pte Ltd2013-01-11T09:00:21+08:00January 11th, 2013|Communication skills, Listening skills|

It’s hard to find a good leader who doesn’t have first-class listening skills. Good listening skills have a huge impact ...