Virtual Training

Yes, it’s the new normal for me now, and I’m really enjoying delivering interactive virtual training for corporate clients.

I work hard to put the same level of energy and engagement from my live face-to-face training into my interactive virtual training programs.

Download my 2021 catalogue

Email and Business Writing Skills

Online, on camera, and in writing too!
With so much of our communication now being online, it’s never before been more important to communicate clearly and to connect authentically – on the phone, face-to-face, online, on camera – and, yes, in our written messages too.

Most people today spend a large amount of time writing. This feedback was from one recent group, and most groups tell me much the same.

Email and business writing skills have never before been so crucial. However, studies reveal that many messages are unclear, confusing, and long-winded. As a result, workers are losing hours reading messages, missing key information, wasting time and making errors.

Watch my Virtual Training video

Make a human difference, in your writing too!
Customers today want to know they are communicating with a real human being, not a computer churning out template-style messages filled with yesterday’s jargon. While encouraging participants to embrace change as our world becomes even more high-tech, I encourage everyone to “prove you are human”, especially when you write.

I’ve been training individuals and organisations to write clearly and concisely for many years. I’m now enjoying delivering a selection of virtual programs. I’d love to help you and your team improve their writing skills.

Client feedback

“Shirley’s training around simplifying written communication to make it clear, personable and focused has received the most positive feedback for any external training we have ever run for our support staff. I regularly hear about how this has changed the way my colleagues write. The really practical, hands-on and engaging manner of her workshops cemented the learning and quickly developed confidence. Highly recommend!”
Message from Head of Professional L&D after Email Writing that Works virtual training, July 2020

“I have never attended a virtual training that was so energetic and cheerful with great interaction! Shirley not only kept us awake and focused, but also her materials are useful and practical to my daily work, and easy to remember.”

Feedback from Email Writing that Works virtual training, July 2020

“Thank you so much for such a powerful and wonderful training over the last two days. I thoroughly enjoyed the sessions. Thank you for the reference guide and checklist. I’ll definitely apply the new strategies to my emails. Your TEDx talk was so great. I loved it and what a great presentation. Your training is definitely the one I will remember for many many years.”

Email from participant of Email Writing that Works virtual training, July 2020

Connecting the Dots to Inspire the Leader in You

My latest book Connecting the Dots to Inspire the Leader in You was published in August 2020. You can find out more about the book here.

Here are some things I cover in my Connecting the Dots virtual or live program. We can customise this for your team members:

  • Key lessons learned as I connected my dots

  • From comfort zone to growth zone
  • We grow when we face challenges
  • One opportunity could change your life

  • You can be a leader whatever your title

  • Success means helping each other to grow

  • The importance of connection and collaboration

Client feedback

“It was great working with Shirley when she conducted her virtual keynote Connecting the Dots to Inspire the Leader in You for our 800+ audience in Malaysia. Shirley’s session was brimming with insights, infectious with great persona, and she created a positive long-lasting impact. She’s a great motivator!”
Glory Liu, Project Manager, Shell SBOKL, Malaysia
Feedback from Email Writing that Works virtual training, July 2020

Let’s do this!

Virtual sessions can be 90-minutes, 2 hours, 3 hours or a full day. Let’s chat and design just the right program, or series of programs, for you and your team.

Email me at, or WhatsApp or call me on +65 9635 5907.