Online, on camera, and in writing too!
With so much of our communication now being online, it’s never before been more important to communicate clearly and to connect authentically – on the phone, face-to-face, online, on camera – and, yes, in our written messages too.
Most people today spend a large amount of time writing. This feedback was from one recent group, and most groups tell me much the same.
Email and business writing skills have never before been so crucial. However, studies reveal that many messages are unclear, confusing, and long-winded. As a result, workers are losing hours reading messages, missing key information, wasting time and making errors.