Business Writing

Business Writing at Work – The Rules Have Changed

We are all writing more than ever now. We depend on our business writing skills to influence, persuade, encourage, collaborate, and to lead. However, most people don't really notice the quality of the writing they read – they simply react positively, negatively, or not at all.


What Is Good Business Writing?

If you're like most people, you probably write at work all the time: messages to stakeholders and collaborators, proposals to clients, reports to senior managers, plus of course a constant flow of emails to colleagues and customers.


The Changing Language Of Business

The English language we use today, both orally and in writing, is very different to the language used several decades ago. However, I often find that people are still writing in a very formal, distant, cold and passive style that just doesn't match our high-tech, progressive business world.


3 Small Writing Mistakes That Ruin Your First Impression

Let's face it – everyone makes mistakes, and no one is perfect. However, very often email is your first point of contact with new clients or colleagues, so doesn't it make sense that we should make an effort to make it a great first impression? Misplaced commas or apostrophes can confuse your reader, and so can long rambling sentences.


If You Wouldn’t Say It, Don’t Write It

I am always amazed at some of the emails I receive using language like: Please kindly peruse the above-mentioned document, Kindly revert to me at your soonest, Appreciate your kind assistance in this matter, or The said report is attached herewith for your reference and perusal.


Speak To People, Not Machines!

In this era of Facebook, Twitter and email, crucial face-to-face communication skills have been lost or put aside indefinitely. There has been a sharp decline in face-to-face communication in favour of instant contact overload. Because of this, people are losing vital opportunities to connect and network.

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