Resources – Shirley’s Articles For Reprint

Are You Working Smarter Or Harder?

We all hear the old saying that we should ‘work smarter, not harder’, but how many of us actually abide by this? It’s easier said than done, isn’t it? Experts actually say the key to working smart is to be more effective, not necessarily more efficient. Efficiency is doing the job right. Effectiveness, on the other hand, is doing the right job! Think about that! Here are my ten top tips for managing your time more effectively:

  1. Figure out when you are at your peak

    I know I work better from 9am to noon, so that’s when I try to do my most important tasks. Figure out when you are at your prime and plan carefully around this.

  2. Turn off your email notifier

    Do you really need the pop-up or ‘ding’ every few minutes? Try turning off your email notifier when you need to concentrate on an important project, then you really can focus.

  3. Expect the unexpected

    Block out some planning time. Everyone needs some time for thinking, so try to build in some flexibility into your daily routines.

  4. Say NO occasionally

    Sometimes we may have to be assertive and say ‘no’ if something is not urgent or a priority. Saying no courteously may be seen as a strength rather than a weakness.

  5. Set priorities

    Categorise tasks according to priority, for example:
    1 = The task is urgent and important
    2 = It’s important but not urgent
    3 = It’s urgent but not important
    4 = Its not urgent and not important

  6. Stay focused in meetings

    How many meetings have you attended where people go off at tangents? It helps to be clear about the agenda before meetings, and make sure everyone knows what the objectives are. This will help you stay focused and keep the discussion heading in the right direction.

  7. Clear out your clutter

    I know I can’t work effectively if my desk is a mess with lots of paperwork everywhere. So once in a while I have a good clearing and sorting session, and I clear out the clutter on my desk, trays, drawers and files. It’s amazing how much better I always feel once the clutter is gone!

  8. Remember to take a break

    We all tend to make more mistakes when we are tired or stressed, so learn to recognise the symptoms when you are flagging and take a break from your work. Yes Mom, I hear you… this is something I’m not so good at!

  9. Don’t procrastinate

    Tackle what’s right now in the present and don’t let procrastination get in the way. It’s amazing how great it feels when you can tick off those items on your to-do list!

  10. Adopt a positive attitude

    Keep your mindset positive. See solutions instead of problems. See positives instead of negatives. Do your tasks with a happy heart, and smile!

All articles are copyright © Shirley Taylor. All rights reserved. This information may not be distributed, sold, publicly presented, or used in any other manner, except as described here.

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© Shirley Taylor.
Shirley is a high-energy, high-content speaker who is passionate about motivating individuals to make a real difference in our automated world. With inspiring stories and a fun style, she engages audiences quickly, and encourages them to embrace high-touch as well as high-tech so they can connect with heart.

Shirley has been a trusted member of the professional speaking and training community for many years, and has received several awards for her services in leadership. She served as Asia Professional Speakers Singapore President 2011-12 and as Global Speakers Federation President 2017-18. She has spoken in almost 20 countries all over the world.

Author of 12 books published by international publishers, Shirley has established herself as a leading authority in workplace communication, business writing, and email. Her international bestseller Model Business Letters, Emails & Other Business Documents 7th edition has sold over half a million copies worldwide and been translated into 17 languages.

If you would like Shirley to speak at your next event, visit

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