Email has become an integral part of most people's day. We use it for family and friends, co-workers, clients, and more. Email is an incredible communication tool for your business, but are you using it appropriately?
When you are talking to someone face-to-face, you have lots of visual clues to help you – your tone of voice, gestures, eye contact. It may not be fair, but in the everyday world we are judged and influenced by all these criteria. And like it or not, it’s through the way we speak and look that we earn trust and confidence.
When you are talking to someone face-to-face, you have lots of visual clues to help you – your tone of voice, gestures, movements, and eye contact.
Would you like to write effectively and persuasively so that people listen to you, and you get the right response, every time?
If you're like most people, you probably write at work all the time: messages to stakeholders and collaborators, proposals to clients, reports to senior managers, plus of course, a constant flow of emails to colleagues and customers. But how much importance do you and your organisation place on written communication?
If you're like most people, you probably write at work all the time: messages to stakeholders and collaborators, proposals to clients, reports to senior managers, plus of course, a constant flow of emails to colleagues and customers. But how much importance do you and your organisation place on written communication?
Using positive words and positive phrases will enhance the tone and improve the effectiveness of your writing.
When it comes to writing, there are always going to be DOs and DONTs – but some are more, shall we say, fatal than others.
In all my years of teaching business writing skills, I've often been asked the question, "Why don't they teach us this before we leave college or university?" Yes indeed, why not? There is a huge difference between academic and business writing.
I’m really happy to see that more organisations are taking action to simplify their language in official business documents and messages. This movement is called plain English.